WHO WE ARE

History of the Agency

In 1973 ITH Staffing originated as Girl Friday. In the beginning, Girl Friday supplied female office personnel to business and industry. Times and needs changed! Girl Friday did not adequately describe the scope of work our temps were performing. The variety of work available expanded; both men and women were being used. So, in 1978 the name was changed to Immediate Temporary Help.

Temporary help was growing as an industry; and in our effort to keep current with change, we affiliated with a national franchise group, Employers Overload, based in Minneapolis, Minnesota. From 1983 until 1988 we were part of the oldest temporary group in the United States. But in 1988 Employers Overload sold to Uniforce Temporaries based in New York. ITH Staffing made a decision to return to the status of independent with that transition. The decision to go independent was based on data gathered from our customers. The customer's need for a quality temporary service played a large role in this decision.

In 2002 Sharon Miller acquired several other temporary staffing companies and brought them all together under the ITH Staffing umbrella. We can now provide service in Michigan, Ohio, New York, and Pennsylvania as we continue to move forward.

The Agency Today

When you need quality, but don’t have the time to search, turn to ITH Staffing, a full-service human resource agency. We offer assistance to customers in a wide variety of areas. To keep in the forefront of changes in the industry and the ever-changing rules and regulations of state and federal governments, ITH Staffing has adopted a Continuous Improvement Process. We have embraced the Total Quality Management approach to business and are experiencing improvement because of the process. The customer (both employer and employee) is our purpose.

Our dedication to Quality makes us “a degree above the rest”.

Where do We Service?

Customers and employees have no boundaries. ITH Staffing is a Michigan Corporation, but follow the guidelines of each state we operate in. The reason we can service such a vast geographical area is our goal to provide customer service.

Our Commitment…

…brings a special temporary service whose reliability, concern, and experience assure you of performance unique to our industry. From light assembly and warehouse, to top skills in any office or professional category, we guarantee you the best. Here’s how:

• Response – A prompt answer to your request is the rule at ITH Staffing. We will respond to all orders.
• Concern – Your needs are special and so are we. We work hard to save you time, trouble, paperwork, and money. We incorporate your needs into our operation.
• Counseling – Our temporary employees are vital to the success of our business. Our professional counselors interview and counsel thoroughly to assure you of exceptional employees.
• Screening – All applicants are tested in job related areas, interviewed, reference checked, and background checked before going on assignment. Drug testing is also performed at no charge to our clients.
• Recruiting – Recruiting top-notch employees is continual. Our on-going program is of special benefit to you.
• Payroll – We pay all taxes, insurance, unemployment claims and fringe benefits.
• Workers’ Compensation – All employees will be covered under workers’ compensation as mandated by law. All persons injured will have appropriate care and follow-up provided.
• Guarantee – Your continuing satisfaction means our continuing business. If our employee is unsatisfactory, notify us immediately; and there will be no charge for the first four hours of work.

Our President

Sharon Miller

In 1973, a mother of two young children needed flexibility in her life. Without fear or question, the right move seemed to be the temporary help industry. Through the years, ownership of an employment agency, a home nursing agency, a secretarial support and call center, two restaurants, and small business consulting have followed. Change and challenge has been the key to her success.

Community and industry involvement have been a vital part of the growth. Current involvements include:

• National Small Business United of Washington, D.C. – Two years as Chairperson
• Michigan Association of Temporary Services
• National Association of Women Business Owners
• Turnaround Management Association
• Midland Rotary Club
• Midland-Bay-Saginaw Private Industrial Council
• Northwood University Advisory Board
• Junior Achievement Sponsor and Instructor
• MiTech+ - Board Member
• Society for Human Resource Management

Past involvements have included:

• Small Business Association of Michigan – Chairperson
• Midland Center for Independent Living – Chairperson
• Zonta – Chairperson
• Mid-Michigan Children’s Museum – Board Member
• The Force – Editorial Board
• Midland Area Chamber Foundation
• Small Business Foundation of Michigan
• Midland Area Chamber of Commerce- President
• Memorial Presbyterian Church Board of Directors
• Arnold Center Board of Directors
• 1016 House Board of Directors
• Eagle Village of Michigan Board of Directors

Sharon Miller has also received many honors and awards, including:

• 2002 Distinguished Women Award
• 2001 Small Business Advocate of the Year
• American Business Women’s Association Associate of the year – 1993
• Success Magazine’s “Greatest Comeback Award”
• Athena Award of Excellence
• Entrepreneur of the Year Award
• Pioneer Award Winner for the state of Michigan

Ms. Miller has also appeared on the Oprah Winfrey Show discussing Business Turnaround.